Return Policy
Return Policy
We want you to be completely satisfied with your purchase. We offer a 30-day hassle-free return policy.
Eligible Returns
Items may be returned within 30 days of delivery if they are unused, in their original packaging, and in the same condition as received.
Non-Returnable Items
- Custom or personalized items
- Items marked as final sale
- Items damaged due to improper use
How to Return
Contact us at support@pranaheals.com with your order number. We will provide return instructions and a prepaid shipping label.
Refunds
Refunds are processed within 5-10 business days after we receive the returned item.
Damaged Items
If your item arrives damaged, contact us within 48 hours with photos, and we will arrange a replacement or full refund.
Contact
For return inquiries, contact support@pranaheals.com.
