Introduction

At PranaHeals, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pranaheals.com and purchase our healing crystal products.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account or sign up for our newsletter
• Place an order on our website
• Contact us for customer support
• Participate in promotions or surveys

This information may include your name, email address, phone number, shipping address, billing address, and payment information.

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device information (browser type, operating system)
• IP address and location data
• Pages viewed and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send promotional emails (with your consent)
• Improve our website and services
• Prevent fraud and ensure security

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Third-Party Services

We use trusted third-party services to operate our business:

• Stripe - Payment processing
• Google Analytics - Website analytics
• Facebook Pixel - Marketing analytics

These services have their own privacy policies and we encourage you to review them.

Data Security

We implement appropriate security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Data portability

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@pranaheals.com

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on this page.