Shipping Coverage

PranaHeals ships healing crystal products worldwide. We are committed to delivering your order safely and efficiently to your doorstep.

Shipping Rates

Free Shipping

We offer FREE standard shipping on all orders over $50 USD.

Standard Shipping Rates

For orders under $50 USD, a flat shipping rate applies based on destination:

• United States: $4.99
• Canada: $6.99
• Europe: $8.99
• Rest of World: $12.99

Processing Time

All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Times

Estimated delivery times after order processing:

• United States: 7-14 business days
• Canada: 10-18 business days
• Europe: 12-20 business days
• Rest of World: 14-25 business days

These are estimated times and may vary due to customs processing and other factors beyond our control.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your package through the carrier's website.

International Shipping

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in the product price or shipping cost.

Shipping Address

Please ensure your shipping address is correct before placing your order. We are not responsible for packages delivered to incorrect addresses provided by customers.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us immediately at support@pranaheals.com with your order number and photos of any damage.

Contact Us

For shipping inquiries, please contact us at support@pranaheals.com.