Last Updated: March 26, 2026
PranaHeals ("we," "our," or "us") is committed to protecting your privacy. This Cookie Policy explains how we use cookies and similar technologies when you visit our website at pranaheals.com (the "Site").
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They help the website remember your preferences, improve your browsing experience, and provide analytics to help us understand how visitors interact with our Site.
Similar technologies include pixel tags, web beacons, and local storage, which function similarly to cookies.
2. How We Use Cookies
We use cookies for the following purposes:
- Essential Cookies: Required for the Site to function properly. These include session cookies that maintain your shopping cart, login state, and security features. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors use our Site by collecting information about pages visited, time spent on pages, and navigation paths. We use this data to improve our Site. These may include third-party services such as Google Analytics.
- Functional Cookies: Remember your preferences and choices (such as language, currency, and display settings) to provide a more personalized experience.
- Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These may include cookies from platforms like Facebook, Instagram, and Google Ads.
3. Types of Cookies We Use
|
Cookie Type
|
Purpose
|
Duration
|
Can Be Disabled?
|
|
Session ID
|
Maintain shopping cart and login session
|
Session
|
No
|
|
Language Preference
|
Remember selected language (EN/ZH)
|
1 year
|
Yes
|
|
Currency Preference
|
Remember selected currency
|
1 year
|
Yes
|
|
Cookie Consent
|
Store your cookie preference choices
|
1 year
|
No
|
|
Google Analytics (_ga, _gid)
|
Site usage analytics and reporting
|
2 years / 24 hours
|
Yes
|
|
Facebook Pixel (_fbp, _fbc)
|
Ad conversion tracking
|
3 months / 2 years
|
Yes
|
|
Google Ads (_gcl_au)
|
Ad remarketing and conversion
|
3 months
|
Yes
|
4. Third-Party Cookies
Some cookies on our Site are placed by third-party services that we use to improve our Site and services. These include:
- Google Analytics: Web analytics service that helps us understand visitor behavior.
- Google Ads: Advertising platform for remarketing and conversion tracking.
- Meta (Facebook/Instagram): Social media advertising and pixel tracking.
- Stripe: Payment processing service that uses cookies for secure transactions.
We do not control these third-party cookies. For more information, please refer to the respective third-party privacy policies.
5. Managing Your Cookie Preferences
You can manage or disable cookies in several ways:
- Cookie Banner: Use the cookie consent banner when you first visit our Site to accept or decline optional cookies.
- Browser Settings: Most browsers allow you to manage or block cookies through their settings. Visit your browser's help section for instructions.
- Opt-Out Links: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Please note: Disabling essential cookies may affect the functionality of our Site, including the shopping cart, checkout, and user account features.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will post the updated policy on this page with a revised "Last Updated" date.
7. Contact Us
If you have any questions about our use of cookies, please contact us:
For more information about how we handle your personal data, please see our Privacy Policy.
