Privacy Policy
Last Updated: February 4, 2026
At Prana Heals, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, billing address
- Payment Information: Credit card details (processed securely through our payment processors)
- Order Information: Purchase history, product preferences
- Technical Data: IP address, browser type, device information, cookies
2. How We Use Your Information
- Process and fulfill your orders
- Communicate about your order status
- Send marketing emails (with your consent)
- Improve our website and products
- Prevent fraud and ensure security
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We only share your data with:
- Service Providers: Payment processors, shipping carriers, email marketing services
- Legal Requirements: When required by law or to protect our rights
4. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing emails
- Withdraw consent at any time
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. Our website uses SSL encryption, and we work with trusted payment processors to ensure secure transactions.
6. Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@pranaheals.com
By using our website, you consent to our Privacy Policy.